Frequent Questions
TenantPack CY helps you document the condition of a rental at move-in and move-out with photos, notes, and a professional PDF report.
Tenants, landlords, property managers, students, and expats in Cyprus — anyone who wants clear documentation to reduce disputes.
No. It works in your browser on mobile and desktop.
Usually 5–15 minutes depending on property size and how many issues you record.
No. Most sections can be completed with one tap (“Everything OK”). Add details only if there’s an issue.
We recommend at least 2: one wide shot and one close-up.
Yes. You can edit notes, add more photos, or delete an issue before exporting.
Yes. Each rental can have both walkthroughs, stored separately.
You can create rentals and walkthroughs for free. Exporting the PDF is a one-time €7.99 per rental.
No subscription. You pay only when you export.
Yes. Once unlocked, you can generate and download anytime.
Yes. After generation you can download and also send it to your email.
Your rentals, photos, and reports are stored under your account and are not public.
No. Only you can access your data unless you choose to share the PDF.
Yes. You can remove issues and rentals from your account (and we can fully delete on request if needed).
We only store what you upload (photos/notes) for the purpose of generating the report. Avoid uploading passports/IDs or unrelated sensitive info.
No tool can guarantee that. But clear documentation with photos and timestamps often helps resolve disputes faster and more fairly.
If possible, yes. TenantPack CY complements that by adding photos and a structured report you can keep and share.
Do the walkthrough immediately (same day), take good lighting photos, and include meters if relevant.
You can document anything you want. The report helps show what existed at move-in vs move-out.
First refresh and check your email confirmation. If it persists, contact us with your email and rental name so we can verify payment.
Use the contact page and include your account email.